At GemSpark ("we," "our," "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website at https://gemspark.in (the "Site"). By using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of information in connection with your use of the Site:
Personal Information: When you register for an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, payment information, etc.
Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, device information, and browsing activity on the Site. This information is collected automatically through cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and complete transactions, including payment processing and order fulfillment.
To respond to customer service requests and provide support.
To improve the functionality, performance, and content of the Site.
To send marketing communications, newsletters, or promotional offers (with your consent where required by law).
To comply with legal obligations and enforce our Terms and Conditions.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small files stored on your device that help us analyze website traffic, customize the content and ads, and provide you with a better browsing experience.
You can choose to disable cookies through your browser settings, but please note that this may affect your ability to access certain features of the Site.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following cases:
Service Providers: We may share your personal information with trusted third-party service providers who assist with operations such as payment processing, shipping, marketing, and customer support.
Legal Compliance: We may disclose your information if required by law or to comply with a legal process, such as a subpoena, court order, or government request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
Deletion: You may request the deletion of your personal information, subject to certain exceptions.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions in those emails or contacting us directly.
To exercise any of these rights, please contact us at gemspark1301@gmail.com.
7. Children’s Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us immediately, and we will take steps to delete that information.
8. International Transfers
If you are located outside of India and choose to use the Site, please be aware that your information may be transferred to and stored on servers located in India. By using the Site, you consent to this transfer and the processing of your information in India.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will post the updated Privacy Policy on this page and update the effective date. Please review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: gemspark1301@gmail.com
